Privacy Policy

This Privacy Policy describes how Byond LLC, doing business as Byond Growth, collects, uses, discloses, and protects personal information and confidential business information through our website, advisory services, research activities, events, communications, and any applications or online services that link to this Policy.

This Policy also describes the choices available to you regarding our use of personal information and how you may request access to, correction of, or deletion of that information.

Other than as described in this Policy, an applicable client agreement, or as required by law, we will not disclose personal information or confidential client information without authorization.

Information Collection and Use

We collect information that you provide through our Site, engagement forms, email, telephone, video meetings, events, surveys, document sharing platforms, and other communications. This information may include your name, company, title, mailing address, telephone number, email address, account credentials, professional background, communications, service requests, and billing information.

When we provide business growth and fundraising advisory services, we may receive company information such as business plans, pitch materials, financial information, market analyses, product and technology information, commercialization plans, intellectual property information, team information, fundraising objectives, investor communications, and other materials relevant to an engagement. Some of this information may be confidential, proprietary, or commercially sensitive.

We may also collect professional and business information from public and licensed sources, including company websites, professional networking services, public filings, news sources, investor and market databases, event materials, referrals, clients, service providers, and other sources that we reasonably believe may be used for business research.

We use information to:

Provide, administer, and improve our services.

Respond to inquiries and provide support.

Conduct market, company, investor, and competitive research.

Perform situational and commercialization analyses.

Assess investment readiness and investability.

Develop ideal investor profiles and identify potential investor fit.

Prepare research reports, strategy materials, scorecards, presentations, outreach materials, and other client deliverables.

Manage client relationships, meetings, communications, billing, and records.

Protect our systems, clients, personnel, and business from fraud, misuse, security threats, and unlawful activity.

Comply with legal, regulatory, contractual, and professional obligations.

Communicate about Byond events, services, and offers, subject to applicable marketing choices.

If you would rather not receive marketing communications, you may use the unsubscribe method in the communication or contact us at solutions@byondgrowth.com. Service related and transactional communications are not marketing communications and may continue while an engagement or account remains active.

We may collect technical information when you use our Site, such as browser type, device type, operating system, approximate location derived from an Internet Protocol address, referring pages, pages viewed, dates and times of access, and interactions with the Site. We use this information to operate, secure, measure, and improve the Site and our services.

We may create aggregated or de-identified information that cannot reasonably be linked to an identifiable person or company. We may use and disclose that information for benchmarking, trend analysis, service improvement, and research, provided that we maintain it in aggregated or de-identified form and do not attempt to reidentify it.

Our Site may contain links to other websites or services. Byond is not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy notices before providing information.

Artificial Intelligence and Assisted Research

We use leading commercial artificial intelligence and AI enabled tools to support our research, analysis, and content development activities. Depending on the engagement, these tools may assist us in conducting market and investor research, performing situational analysis, assessing investability, developing ideal investor profiles, organizing and summarizing information, identifying patterns, and preparing draft client materials.

Information processed through these tools may include publicly available business and professional information, licensed research data, client provided information, working notes, prompts, excerpts from client materials, and generated analyses or drafts. We limit the information used to what we reasonably believe is necessary for the task and apply additional restrictions to confidential, sensitive, or regulated information.

We require personnel and contractors to use Byond approved business, enterprise, or application programming interface environments when processing confidential client information through AI tools. We configure approved AI services so that client content is not used to train general-purpose models, except where the client provides specific written authorization. We minimize or redact confidential, sensitive, and regulated information before processing when reasonably practical.

We evaluate AI providers based on relevant privacy, security, confidentiality, retention, and data-use terms. We also periodically review approved AI providers, product configurations, retention settings, data use terms, security representations, and material changes that could affect client confidentiality. Provider practices may vary by product, plan, configuration, integration, and contract.

AI tools support, but do not replace, professional judgment. A Byond professional reviews material AI assisted analyses and client deliverables before they are used or delivered. AI outputs may be incomplete, inaccurate, outdated, or reflect limitations in source information. An investability assessment or ideal investor profile is an advisory analysis, not an automated decision, investment recommendation, promise of funding, or determination made on behalf of an investor.

We do not use client confidential information to train general purpose AI models. We do not use client confidential information to develop or train a Byond owned model for use outside the client’s engagement unless the client provides specific written authorization.

Clients should not send protected health information, patient level data, government identification numbers, payment card information, account passwords, classified information, controlled unclassified information, export controlled technical data, or other specially regulated information unless Byond has expressly agreed in writing to receive it and has identified an approved method for doing so.

A client may contact solutions@byondgrowth.com to ask about the categories of AI tools used for an engagement or to request reasonable restrictions. Any restriction is subject to the engagement terms, technical feasibility, and the effect on scope, timing, and fees.

Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information and confidential client information against unauthorized access, loss, misuse, alteration, or disclosure. Depending on the nature of the information and services involved, these safeguards include access controls, authentication measures, personnel and contractor confidentiality obligations, service provider review, secure transmission and storage methods, and steps for responding to suspected security incidents.

We limit access to information to personnel, contractors, and service providers who reasonably need it for authorized purposes. Our personnel and contractors are required to protect confidential information and use it only as authorized.

No method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. Please use the secure communication or document sharing methods designated for your engagement and notify us promptly if you believe information has been disclosed improperly.

Sending Emails and Electronic Communications

We use email and other electronic communications to respond to inquiries, administer engagements, provide requested information, and communicate with clients and business contacts. Information sent through ordinary email may not be encrypted in transit or at rest in all circumstances.

The information you send to us may be stored as part of our business records, used to provide and improve our services, reviewed for quality or security, or deleted in accordance with our retention practices. Please do not send specially regulated or highly sensitive information through ordinary email unless we have approved that method in writing.

Third Party Service Providers

We use service providers to support our business and provide services on our behalf. These providers may include website hosting, cloud storage, email and communications, video conferencing, customer relationship management, research and data platforms, professional networking services, analytics, payment processing, accounting, cybersecurity, document production, and artificial intelligence providers.

We require service providers that process personal information or confidential client information to protect that information through applicable contracts, data processing terms, confidentiality obligations, provider terms, or comparable safeguards. Depending on the nature of the services and information involved, these safeguards address authorized use, access restrictions, security, retention, deletion or return, incident notification, and the use of subprocessors. We evaluate material service providers before use and periodically thereafter based on the sensitivity of the information processed and the risks presented by the service.

We may also disclose information to professional advisers, insurers, auditors, financing sources, transaction counterparties, or successor organizations when reasonably necessary and subject to appropriate confidentiality or legal protections.

We do not sell personal information for monetary consideration. If our practices change, or if applicable law treats a particular disclosure as a sale, sharing for targeted advertising, or another activity that carries an opt-out right, we will provide the notice and choice required by law.

Google Analytics and Cookies

We may use Google Analytics or similar services to understand how visitors use our Site, measure performance, diagnose problems, and improve content and services. These services may use cookies, device information, usage information, and similar technologies. The information collected and the duration of cookies depend on our configuration and the provider’s current practices.

You may manage cookies through our cookie preference tool, if available, and through your browser or device settings. Disabling cookies may affect some Site functions. Where required by law, we will request consent before placing nonessential analytics or advertising cookies and will honor applicable opt-out preference signals.

Google’s use of information is governed by its own terms and privacy policies. Additional information about Google’s privacy practices and browser controls is available through Google’s privacy resources.

Surveys

From time to time, we may invite you to participate in a survey. Participation is voluntary. A survey may request contact, professional, company, or opinion information, and the survey notice may provide additional details about its purpose.

We may use a service provider to administer a survey. When we do, the provider may process survey information only for authorized purposes and subject to applicable terms.

Retention of Information

We retain personal information and confidential client information only for as long as reasonably necessary for the purposes described in this Policy, to provide services, maintain business and professional records, comply with law, resolve disputes, protect legal rights, enforce agreements, and meet security, tax, insurance, and audit requirements.

When an account or relationship has been inactive for 12 months, related information may be designated inactive or archived. Inactive or archived status does not mean that information has been deleted. Retention periods vary based on the type and sensitivity of information, the engagement terms, provider capabilities, legal requirements, limitation periods, and whether information is subject to a legal hold.

When retention is no longer reasonably necessary, we will delete, de-identify, aggregate, or securely dispose of information in accordance with applicable law and our retention practices. Residual copies may remain temporarily in backups or service provider systems until those copies are overwritten or deleted through ordinary processes.

Updating Your Information and Privacy Rights

You may request that we access, correct, update, or delete personal information associated with you. Depending on your residence and applicable law, you may also have rights to confirm processing, receive a portable copy, obtain information about categories of recipients, withdraw consent, appeal a denied request, or opt out of certain sales, targeted advertising, or qualifying automated profiling.

To submit a request or change your communication preferences, contact solutions@byondgrowth.com. Please describe the request and provide enough information for us to identify the relevant records. We may verify your identity or authority before acting on a request. An authorized agent may submit a request where permitted by law, subject to reasonable verification.

We will respond within the period required by applicable law. If we deny a request in whole or in part, we will provide the reason and appeal instructions where required. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Certain information may be exempt from a request or may need to be retained to comply with law, protect confidentiality, complete a requested transaction, maintain security, preserve legal claims, or fulfill another permitted purpose.

Sensitive and Regulated Information

Our services are generally designed for company level and professional business information, not patient, consumer health, or other specially regulated personal data. Unless separately agreed in writing, Byond does not request and clients should not provide protected health information, patient level clinical records, biometric or genetic information, precise geolocation, Social Security numbers, government identification documents, account credentials, payment card data, classified information, controlled unclassified information, or export controlled technical data.

If an engagement requires specially regulated information, the parties must agree in writing on the authorized data, purpose, transfer method, safeguards, providers, retention, and legal responsibilities before the information is provided.

Transfer of Data Abroad

Byond and its service providers may process information in the United States and other countries where they operate. Privacy and data protection laws in those locations may differ from the laws where you live.

Where required, we use appropriate contractual or other safeguards for cross border transfers. By using the Site or providing information to us, you acknowledge that information may be processed in these locations, subject to this Policy and applicable law.

Compliance with Laws and Legal Process

We may preserve, use, or disclose information when we reasonably believe it is necessary to comply with applicable law, regulation, subpoena, court order, or other valid legal process; respond to claims; enforce agreements; protect the rights, property, confidentiality, or safety of Byond, our clients, or others; investigate fraud, security incidents, or unlawful conduct; or establish, exercise, or defend legal claims.

Where legally permitted and appropriate, we will take reasonable steps to notify an affected client or individual before disclosing information in response to legal process.

Business Transfers

We may disclose or transfer information in connection with an actual or proposed merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction. Any recipient will be required to handle personal information and confidential client information consistently with applicable law and relevant contractual obligations.

Children’s Privacy

Our Site and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children through the Site. If you believe that a child has provided personal information to us, please contact solutions@byondgrowth.com.

Changes in Our Practices

We may modify this Privacy Policy from time to time. We will post the revised Policy on this page and update the Last Updated date.

If a change materially expands how we use or disclose information previously collected, we will provide additional notice and obtain consent where required by law or contract before applying the new practice to that information. We may provide notice through the Site, email, the client portal, or another appropriate method.

Contact Us

Questions, requests, or complaints about this Privacy Policy or our information practices may be sent to:

Byond LLC, doing business as Byond GrowthPrivacy Email: solutions@byondgrowth.comWebsite: https://byondgrowth.com/